Frequently Asked Questions
FAQs: Answers to Your Questions
Find clear, expert answers to common questions about hormone health, treatment and your patient journey.
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Please see below for frequently asked questions, please also contact us if you want to ask any questions.
What are bioidentical hormones and how do they work?
Bioidentical hormones are derived from diosgenin, which is sourced from Mexican yams and then converted into human hormones. They need to be prescribed by a doctor and bespoke prescriptions are designed for each individual patient. The treatments are then compounded under strict guidelines by a specialist pharmacy. Bioidentical hormone therapy (BHR...
What conditions do you treat?
The Marion Gluck Clinic specialises in the treatment of hormonal imbalances in women and men. For a full list of what we treat, please click here
Can you improve my fertility?
There are many cases where hormonal adjustments can improve fertility.
Do you see male patients?
Yes, Dr. Edward Rainbow and Dr. Elaine McQuade are the doctors who see male patients at the clinic. Men also suffer from hormonal deficiencies, mood swings, osteoporosis and andropause.
Please visit our booking page to see which doctors are available.
How do I make an appointment?
You can make an appointment online here.
How long will it take to get an appointment?
All availability is live on our booking page. You can make an appointment with any of our doctors at the Marion Gluck Clinic. All are specialists in hormonal balancing and have been trained in the Marion Gluck Training Academy.
If,...
What types of consultations do you offer at the clinic?
At the Marion Gluck Clinic, we offer online and face-to-face consultations. A consultation for BHRT is 45 minutes long and charged at £360 for your first appointment and then £220 for your follow up appointments for both online and face-to-face consultations.
How do I book an in-person consultation?
When booking through our online system, simply select the ‘Face-to-Face Appointment’ option to schedule an in-person consultation with one of our doctors.
We provide face-to-face appointments at several clinic locations across London. To find your nearest location, please visit our In-Person Consultations page.
Can I receive initial advice before my consultation?
It is important that we are able to carry out a comprehensive review of your health history and blood tests before giving clinical advice. Careful consultation and appropriate testing enables us to make a considered diagnosis and recommendations for treatment.
Can I communicate with my doctor in between consultations?
Yes, you are able to ema...
What happens if I have to reschedule or cancel my appointment?
To reschedule or cancel an appointment please call our Patient Care Team on 020 7191 2378 or email secretary@mariongluckclinic.com.
If you would like to change or cancel your appointment please note the Marion Gluck Clinic has a two-working-days cancellation policy.
Please note, we are a very busy clinic and any request we receive to reschedu...
Where is the Marion Gluck Clinic based?
We are primarily an online clinic, with most patient consultations conducted via video call or telephone for your convenience.
However, we also offer the option to see a doctor in person. To learn more, please visit our In-Person Consultations page.
How do I use my medication?
The instructions for taking your medication will vary depending on the formulation of bioidentical hormones you have been prescribed. During the consultation, your doctor will discuss with you the differences between the types of medication.
Bioidentical hormones may be combined with a base cream for transdermal application, depending on the typ...
How do I renew my prescription?
Your doctor will indicate whether they have issued any repeats on your medication, these will be sent electronically to the Specialist Pharmacy for you to order directly. A member of the pharmacy team will also inform you of how many repeats are left on your medication. If you are on your final repeat of medication, you will need to ensure that you...
Do prescriptions have an expiry?
Yes, while it is common knowledge that medication has an expiry you may be surprised to learn that prescriptions have one too! By Law a prescription is valid for 6 months from the date on the prescription, unless the medicine prescribed contains controlled drugs (i.e. DHEA or TESTOSTERONE). Controlled Drugs are sometimes misused, so strict legal co...
What type of tests do I need to take?
If you’re starting hormone treatment at the Marion Gluck Clinic, you will be required to take a blood test as part of your care.
Why do I need a blood test?
What types of blood tests do you offer and what do they include?
When do we require blood tests?
What stage of your cycle should your blood test be carried out?
How do you...
How do I send my blood results to the clinic?
You can email your results to us on secretary@mariongluckclinic.com , 48 hours prior to your consultation.
We do require a pdf format of the results that will encompass following details: Your name, D.O.B, date sample was taken & reported, name and contact details of the laboratory to comply with Clinical Guidelines.
Alternatively, please...
Do you offer pelvic ultrasound scans (PUS?)
No, we are not able to carry out PUS in clinic. Should you wish to schedule an appointment, please ask a member of the Patient Care Team. We can refer you to 101 Diagnostics for PUS.
Find out everything you need to know about PUS here.
Why do I need a PUS?
When do I need a PUS?
What to expect when having a PUS?
How do I prepare...
Can I undergo BHRT if I have a previous history of cancer?
At the Marion Gluck Clinic, we are able to treat individuals with a personal history of a non-hormone related cancer on a case-by-case basis. We encourage you to send in your enquiry to secretary@mariongluckclinic.com to see if you can proceed with BHRT and/or Functional Medicine treatment.
For instances where an individual has been diagnosed wi...
What should I do if I experience side effects from my treatment?
BHRT treatment is a very safe and effective treatment, but it’s important to know what to do if you experience any unwanted side effects.
Please note that BHRT is not associated with medical emergencies. However, if you experience symptoms that concern you outside of our clinic hours, we recommend contacting your GP or primary care provider for ...
Can my private health insurance cover the cost of my treatment?
You will need to check with your health insurer to determine your level of cover. The Marion Gluck Clinic is registered as a General Practice rather than a Consultant Specialist.
Please note that if you are covered by your insurance, you would need to pay the Marion Gluck Clinic in full and claim this amount from your health insurer.
How are your doctors and the clinic regulated?
Are you registered with the General Medical Council (GMC)?All the doctors at the Marion Gluck Clinic are registered with the GMC.
Are all the doctors trained in bioidentical hormone therapy?Yes all the doctors have been trained in prescribing Bioidentical Hormone Therapy and are continuously participating in further education.
Is the Marion G...
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